by ICEMAN on Wed Feb 20, 2008 11:20 pm
I also live In the US and have had NO PROBLEMS at all receiving my orders. The packaging is simply amazing. Trust me when you order you will receive! This here should set your mind at ease.
LOST SHIPMENTS/ERRORS
Your order will be reshipped, with no additional cost, in case you did not receive it within 20 business days, counted from our shipping confirmation email. However, the provided shipping address must be correct, and we do not cover delivery mistakes made by postal employees. In the case that your order is stored at your post office and you fail to pick it up, we will not reship it.
Any missing/wrong products will be replaced/corrected for you, with no additional cost. Customs seizure is a rare issue, but if encountered, please scan the notice for us, and we will reship for free.
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